Tag: marketing your small business

  • How to Build a Successful Content Marketing Campaign

    Creating great content starts with interesting your audience. Building great content marketing campaigns takes it a step further. Not only are you getting folks interested in your product/service offerings, but you’re also building relationships. Let’s examine how to build a successful content marketing campaign from the ground up! 

    Strategy

    a cartoon rendering of a woman sitting on a stack of papers next to a computer showing social media SEO.

    The first part of developing a successful content marketing campaign is figuring out who the content is for. Define your audience and their needs. What are they looking for? Once you know who you’re trying to reach, it’s time to figure out how to reach them. That means selecting a format or medium for your main lead magnet. What’s going to attract people and make them want to be a part of your brand?

    Another way of looking at your content marketing strategy is through three rings inside one another. The outside ring refers to what your brand does. Inside that ring is a smaller ring; that refers to how your brand does what it does differently than everyone else. At the center is the most important ring–the ring that defines why you do what you do differently than everyone else. That’s where the heart of your content marketing campaign strategy comes from. 

    With your lead magnet and audience needs in mind, come up with a strategic and useful content plan to get people interested. Once you’ve got your content marketing campaign all planned out, it’s time to execute. 

    Execution

    Planning and mapping out content is one thing–executing it is another. The best way to execute a successful content marketing campaign is through devoted landing pages. Think of your content as a magnet that attracts people to that landing page. If additional content can inspire them to want/need your product or service, that’s as good as a cross-sell/upsell! 

    a robot and a human, symbolizing automated marketing

    Great execution starts with great research, organization, and copywriting. You have to really know what your audience is looking for. If you want to move folks through the funnel, your content has to be organized properly. In other words, each piece of content should have a specific function, whether it’s to raise awareness, drive interest, convert, solicit feedback, or something else. Finally, your copywriting needs to be on-point. Keep things direct, personal, and interesting!

    Each piece of your digital presence plays an important function in any successful content marketing campaign. For instance, your social media–a preferred channel for content–complements your website, which is subsequently complemented by email marketing, and so on and so forth. The more you take advantage of each channel, the more likely you’ll be to inspire customers to jump on the funnel! 

    Follow Up

    a customer giving digital feedback as part of online reputation management

    Content marketing is essentially a way to put your content to work as a salesperson. Since the customer isn’t being overtly sold to, he or she is more likely to pay attention to the content, and in turn, go through the sales funnel. Like a sales pitch, content marketing needs to follow up with the prospect. 

    However, unlike a sales pitch, your content marketing followup doesn’t involve knocking on the prospect’s door, calling them, or asking for the sale. Instead, the content itself moves them through the funnel. In other words, your follow up typically consists of more content–albeit with a sense of urgency. Let your content tell customers they need to act now. Keep the salespeople at home!

    Content Marketing is an Ongoing Process

    Though a content marketing campaign might be finite, content marketing is an ongoing process. That means one campaign should follow another. To that end, part of what makes content marketing successful is data and analytics. At the conclusion of a campaign, review all available data. What worked? Were you able to get enough leads? How many of those leads were you able to convert?

    As with any successful part of marketing, the more honest feedback you get from your audience, the better. While you can’t directly ask a customer what pieces of content were the most useful in helping them make a purchase, you can review engagement and interaction metrics. Which pieces of content drove the most traffic to your website? Was there a particular medium (text/audio/video/infographic, etc) that got more engagement?

    The most successful content marketing campaigns are data-driven. They take the data from past campaigns and then leverage it to create more effective content in subsequent campaigns. Whether you’re promoting a new product or building brand awareness, the principle is the same: content marketing works!

  • Content Archetypes: Connect With Your Audience

    While there are tons of types of content (videos, blogs, etc.) and even more channels to consume that content, there are really only four content archetypes. Each complements one another to successfully drive customers towards an intended goal. What are these archetypes and how do you use them? Let’s take a look. 

    Content Archetype 1: The Promoter

    a clip art representation of a promoter, meant to symbolize one of the content archetypes: helper

       Most branded content is promoter content because brands love to talk about themselves. While other content archetypes technically promote the brand as well, promoter content is the most persuasive. It’s argumentative content that persuades customers to make a decision–buy a product, sign up for a subscription, or simply click “learn more.”

    The best way to use promoter content is by showing your product or service in action. Persuasive copy and even other customer reviews can only go so far–customers need to be able to see the benefits with their own eyes. 

    The downside of promoter content is that it doesn’t facilitate that all-important human connection. It might make your customers’ lives easier, but it doesn’t give them a reason to care about your brand on a personal level. That’s where the other archetypes come in! 

    Content Archetype 2: The Teacher

    a clip art rendering of a professor, meant to symbolize one of the content archetypes: the teacher

    Here’s where you can start to make connections with your audience. While promoter content shows people the tangible benefits of your brand, teacher content feeds the passions and interests of an already engaged audience. In a nutshell, teacher content shows your audience something new–or something they may have overlooked. 

    A good way to describe teacher content is thought leadership. Teacher content starts conversations and gets folks thinking. That means it often offers a fresh perspective or unique point of view. Because this type of content is immensely valuable to your audience, it lays the building blocks for creating those connections. 

    Unfortunately, teacher content is hard to create. It requires authenticity and dedication but also more effort and planning than the other content archetypes. If you’re going to create teacher content, first make sure you know what you’re talking about. Then, make sure you’re willing to commit to effort in to be an industry authority or thought leader. 

    Content Archetype 3: The Thinker

    a clip art representation of a man thinking, meant to represent one of the content archetypes: the thinker

    This type of content is perfect for brands whose competitors might be perceived as “better.” Thinker content doesn’t profess the creator to be superlative; it instead positions the creator as progressive, unique, or different. Thinker content appeals to your audience for two reasons. One, it differentiates your brand. Two, since its primary tool is emotion, it appeals to your audience in ways the other content archetypes can. Like teacher content, it helps start conversations. 

    Instead of trying to corner the market by being “the best,” change your audience’s parameters for thinking. Thinker content works because it can help your audience uncover truths or insights, which can drastically change the way they think and act. More importantly, it can help position your brand as a thought leader, which means more connections. 

    Like teacher content, thinker content is hard to create. Not only do you have to know your subject matter but you have to think differently. If you want your audience to see things in a new perspective, you have to see that perspective first in order to be able to share it. 

    Content Archetype 4: The Helper

    This type of content drives awareness and engagement for your brand by helping solve problems for your audience. Compared to promoter content, which shows the benefits of your brand, helper content tells the audience why those benefits should matter to them. 

    a clip art representation of hands joined together, meant to symbolize one of the content archetypes: the helper

    On the plus side, compared to the other content archetypes, helper content is fairly straightforward and easier to create. It doesn’t require the immense thinking and planning of teacher content nor the ingenuity of thinker content. However, it’s more complex and not nearly as boastful as promoter content. It’s the sweet spot that shows your audience your brand has a customer-first mindset. 

    Though it’s arguably the most effective type of content for driving customer decisions, the downside of helper content is brands can become too dependent on it. In other words, be wary of creating too much helper content. The key to a successful content marketing strategy is a perfect balance of content archetypes, which work together to create the optimal conversion series.  

    To Recap

    Promote: promote your brand through product-focused, branded content that drives customer actions. 

    Teach: inform your audience through insightful, conversation-starting content that adds value to their everyday lives. 

    Think: show your audience a new way to think about things with creative, refreshing content that appeals to their emotions. 

    Help: prove to your audience your brand has a customer-focused mindset with provocative, problem-solving content that hits on their desires and pain points. 

    If your content doesn’t fit one of these four major archetypes, it might not be worth creating!