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  • How to Build a Successful Content Marketing Campaign

    Creating great content starts with interesting your audience. Building great content marketing campaigns takes it a step further. Not only are you getting folks interested in your product/service offerings, but you’re also building relationships. Let’s examine how to build a successful content marketing campaign from the ground up! 

    Strategy

    a cartoon rendering of a woman sitting on a stack of papers next to a computer showing social media SEO.

    The first part of developing a successful content marketing campaign is figuring out who the content is for. Define your audience and their needs. What are they looking for? Once you know who you’re trying to reach, it’s time to figure out how to reach them. That means selecting a format or medium for your main lead magnet. What’s going to attract people and make them want to be a part of your brand?

    Another way of looking at your content marketing strategy is through three rings inside one another. The outside ring refers to what your brand does. Inside that ring is a smaller ring; that refers to how your brand does what it does differently than everyone else. At the center is the most important ring–the ring that defines why you do what you do differently than everyone else. That’s where the heart of your content marketing campaign strategy comes from. 

    With your lead magnet and audience needs in mind, come up with a strategic and useful content plan to get people interested. Once you’ve got your content marketing campaign all planned out, it’s time to execute. 

    Execution

    Planning and mapping out content is one thing–executing it is another. The best way to execute a successful content marketing campaign is through devoted landing pages. Think of your content as a magnet that attracts people to that landing page. If additional content can inspire them to want/need your product or service, that’s as good as a cross-sell/upsell! 

    a robot and a human, symbolizing automated marketing

    Great execution starts with great research, organization, and copywriting. You have to really know what your audience is looking for. If you want to move folks through the funnel, your content has to be organized properly. In other words, each piece of content should have a specific function, whether it’s to raise awareness, drive interest, convert, solicit feedback, or something else. Finally, your copywriting needs to be on-point. Keep things direct, personal, and interesting!

    Each piece of your digital presence plays an important function in any successful content marketing campaign. For instance, your social media–a preferred channel for content–complements your website, which is subsequently complemented by email marketing, and so on and so forth. The more you take advantage of each channel, the more likely you’ll be to inspire customers to jump on the funnel! 

    Follow Up

    a customer giving digital feedback as part of online reputation management

    Content marketing is essentially a way to put your content to work as a salesperson. Since the customer isn’t being overtly sold to, he or she is more likely to pay attention to the content, and in turn, go through the sales funnel. Like a sales pitch, content marketing needs to follow up with the prospect. 

    However, unlike a sales pitch, your content marketing followup doesn’t involve knocking on the prospect’s door, calling them, or asking for the sale. Instead, the content itself moves them through the funnel. In other words, your follow up typically consists of more content–albeit with a sense of urgency. Let your content tell customers they need to act now. Keep the salespeople at home!

    Content Marketing is an Ongoing Process

    Though a content marketing campaign might be finite, content marketing is an ongoing process. That means one campaign should follow another. To that end, part of what makes content marketing successful is data and analytics. At the conclusion of a campaign, review all available data. What worked? Were you able to get enough leads? How many of those leads were you able to convert?

    As with any successful part of marketing, the more honest feedback you get from your audience, the better. While you can’t directly ask a customer what pieces of content were the most useful in helping them make a purchase, you can review engagement and interaction metrics. Which pieces of content drove the most traffic to your website? Was there a particular medium (text/audio/video/infographic, etc) that got more engagement?

    The most successful content marketing campaigns are data-driven. They take the data from past campaigns and then leverage it to create more effective content in subsequent campaigns. Whether you’re promoting a new product or building brand awareness, the principle is the same: content marketing works!

  • Content Archetypes: Connect With Your Audience

    While there are tons of types of content (videos, blogs, etc.) and even more channels to consume that content, there are really only four content archetypes. Each complements one another to successfully drive customers towards an intended goal. What are these archetypes and how do you use them? Let’s take a look. 

    Content Archetype 1: The Promoter

    a clip art representation of a promoter, meant to symbolize one of the content archetypes: helper

       Most branded content is promoter content because brands love to talk about themselves. While other content archetypes technically promote the brand as well, promoter content is the most persuasive. It’s argumentative content that persuades customers to make a decision–buy a product, sign up for a subscription, or simply click “learn more.”

    The best way to use promoter content is by showing your product or service in action. Persuasive copy and even other customer reviews can only go so far–customers need to be able to see the benefits with their own eyes. 

    The downside of promoter content is that it doesn’t facilitate that all-important human connection. It might make your customers’ lives easier, but it doesn’t give them a reason to care about your brand on a personal level. That’s where the other archetypes come in! 

    Content Archetype 2: The Teacher

    a clip art rendering of a professor, meant to symbolize one of the content archetypes: the teacher

    Here’s where you can start to make connections with your audience. While promoter content shows people the tangible benefits of your brand, teacher content feeds the passions and interests of an already engaged audience. In a nutshell, teacher content shows your audience something new–or something they may have overlooked. 

    A good way to describe teacher content is thought leadership. Teacher content starts conversations and gets folks thinking. That means it often offers a fresh perspective or unique point of view. Because this type of content is immensely valuable to your audience, it lays the building blocks for creating those connections. 

    Unfortunately, teacher content is hard to create. It requires authenticity and dedication but also more effort and planning than the other content archetypes. If you’re going to create teacher content, first make sure you know what you’re talking about. Then, make sure you’re willing to commit to effort in to be an industry authority or thought leader. 

    Content Archetype 3: The Thinker

    a clip art representation of a man thinking, meant to represent one of the content archetypes: the thinker

    This type of content is perfect for brands whose competitors might be perceived as “better.” Thinker content doesn’t profess the creator to be superlative; it instead positions the creator as progressive, unique, or different. Thinker content appeals to your audience for two reasons. One, it differentiates your brand. Two, since its primary tool is emotion, it appeals to your audience in ways the other content archetypes can. Like teacher content, it helps start conversations. 

    Instead of trying to corner the market by being “the best,” change your audience’s parameters for thinking. Thinker content works because it can help your audience uncover truths or insights, which can drastically change the way they think and act. More importantly, it can help position your brand as a thought leader, which means more connections. 

    Like teacher content, thinker content is hard to create. Not only do you have to know your subject matter but you have to think differently. If you want your audience to see things in a new perspective, you have to see that perspective first in order to be able to share it. 

    Content Archetype 4: The Helper

    This type of content drives awareness and engagement for your brand by helping solve problems for your audience. Compared to promoter content, which shows the benefits of your brand, helper content tells the audience why those benefits should matter to them. 

    a clip art representation of hands joined together, meant to symbolize one of the content archetypes: the helper

    On the plus side, compared to the other content archetypes, helper content is fairly straightforward and easier to create. It doesn’t require the immense thinking and planning of teacher content nor the ingenuity of thinker content. However, it’s more complex and not nearly as boastful as promoter content. It’s the sweet spot that shows your audience your brand has a customer-first mindset. 

    Though it’s arguably the most effective type of content for driving customer decisions, the downside of helper content is brands can become too dependent on it. In other words, be wary of creating too much helper content. The key to a successful content marketing strategy is a perfect balance of content archetypes, which work together to create the optimal conversion series.  

    To Recap

    Promote: promote your brand through product-focused, branded content that drives customer actions. 

    Teach: inform your audience through insightful, conversation-starting content that adds value to their everyday lives. 

    Think: show your audience a new way to think about things with creative, refreshing content that appeals to their emotions. 

    Help: prove to your audience your brand has a customer-focused mindset with provocative, problem-solving content that hits on their desires and pain points. 

    If your content doesn’t fit one of these four major archetypes, it might not be worth creating!

  • Five Tips For Creating More Inclusive Content

    As marketers, we want our content to reach as many people as possible. Of course, in order to reach diverse audiences, content has to be both engaging and inclusive. If part of your intended audience doesn’t relate to your content, they’re less likely to want to build a relationship with your brand. Here are five tips for creating more inclusive content. 

    Accessibility

    a black and white representation of diverse groups of people-illustrating inclusivity

    Some folks–like the colorblind or visually impaired–can’t enjoy your content if they can’t physically engage with it. While building a branded color scheme–and including brilliant visuals–is a crucial part of digital marketing, it’s important to remember to make those visuals accessible to the visually impaired. 

    The best solution is to painstakingly include alt text in (almost) all your visual content. The basic rule of thumb is that if the image supplements the copy, include alt text. If the image is decorative, it doesn’t need alt text. 

    Avoid combinations like red/green, green/black, and green/purple. Those combinations can be difficult for people with colorblindness. In addition, avoid stereotypical color associations like blue for men and pink for women. Some colors may even have cultural connotations–so take that in mind while developing your branded color scheme!

    Representation

    a group of happy customers showcasing positivity

    Your customers want to be represented. Just like they want to see other people like them doing business with your brand, they want to see themselves represented in your content. 

    Think about your typical television commercial. The person or people represented are typically models or supermodels. Does that represent the average person? Probably not. 

    Instead, look to represent a diverse group of people–your intended audience. Don’t be afraid to show real people (who aren’t supermodels). Dove’s “Real Women” campaign shattered societal norms and changed the way we look at those who use our products and represent our brands. 

    Don’t alienate real people by suggesting that only the elite or attractive represent your brand. Dig in deep and represent folks from all backgrounds and walks of life. If possible, use real customers in your graphics–with permission, of course. 

    Avoid Generalizations & Biases

    This one’s pretty simple. While we’re all guilty to some degree of harboring inherent biases, your branded content should be bias-free. As marketers, we need to be conscious of avoiding biases in every step of the content creation process. 

    Instead of designing for yourself, design for those you want to be represented. It can help to build detailed customer personas and profiles to better understand their complex needs. Once you know who your content is for, you’ll have a better idea of how to create it-and you’ll be able to create more inclusive content. 

    Use Common Language

    The last thing you want to do is have someone skip your content because it’s too long or too complex. If you can keep it simple and use common, basic language, you’ll have a better shot of keeping more folks from start to finish. 

    Don’t use a five-dollar word when a nickel word will suffice. Unless your audience is exclusively highly educated, use the most simple words, bullet points, and even infographics and visuals to supplement your copy. 

    Tell Relatable Stories

    a woman telling a story to a group of children

    Everyone loves a good story. In fact, people are 22 times more likely to remember a theme, statistic, or fact if it’s delivered via story. If you can tell stories with your marketing content, you’ll capture your audience’s attention more effectively than if you reproduced stats or self-promoted. 

    Think about each marketing message you want to deliver to your audience. How can you deliver that message while telling a story? More importantly, how can you make sure that story resonates with the folks you want to hear it?

    Inclusivity = A Bigger Audience

    If you can create more inclusive content, more people will relate to your brand. Look to represent your audience, keep things on common ground, and make sure everything you put online is accessible for everyone!